who we are
We are a healthcare organization incorporated with the sole aim of providing personalized health care that offers our Clientele base peace of mind.
Our Vision
To be the leading health management organization of choice in the Nigerian healthcare industry.
Our Mission
To improve access to quick, affordable, and efficient healthcare services that gives our clients peace of mind.
our Core Values
Setting The Standard For Outstanding High-Quality Care And Patient Safety!!
Speed
Empathy
Reliable
Excellence
Integrity
Teamwork
Novation (Innovation)
Personalized healthcare service
Efficiency
Why Choose Us?
We stand out from other health care providers with our clear-cut features such as:
Serene health care offers fee-for-service to her clients. Not capitation. Fee for service enables clients to have high quality medication and enable specialist consultations whenever the need arises.
We operate a policy that claims received from provider hospitals are paid within two weeks. This encourages the providers to pay special and great attention to Serene Health Care enrollees.
Spending hours in the hospital to see a doctor due to the challenges of enrollee list does not apply to Serene Health Care as she strictly utilizes the identity card and our clients can easily and quickly access healthcare.
We offer round the clock accessibility through our toll free lines and 24-hour Emergency help services.
Affordable premium to ensure maximum participation by individuals and corporate bodies.
Serene Health Care provides free well equipped first aid boxes.
Every month, Serene Health Care conducts free medical check to our clients; this includes blood sugar checks, Blood Pressure Checks, BML etc.
Our client/provider satisfaction is maximized through our feedback monitoring mechanism via use of questionnaire, users; forum, focus-groups, and interviews etc.
Preventive health awareness programs are conducted to enlighten staff on the risk of future illness allowing early intervention and treatment to promote productivity in the work place
Healthcare packages
Serene Diamond
Comprehensive health suppliers
Plus core bundle with standard wards
Comprehensive health suppliers
Comprehensive health suppliers
Red Ruby
Enhanced health suppliers
Plus enhanced core bundle with semi private wards
Comprehensive health suppliers
For individuals and families
Sapphire Blue
Enhanced premier health suppliers
Plus premier enhanced core-bundle with private wards
Plus six key additional incentives
For individuals and families
Emerald Green
Enhanced royal suppliers
Plus royal enhanced core bundle with private rooms
Plus eight key additional incentives
For individuals and families
Our Services
Health
Insurance
We stand by you when you are unable to cover healthcare payments from your pocket…
Healthcare
Consultancy
We provide you with healthcare advice, treating the patient as a whole rather than depending only on random symptoms.
Supply of Healthcare Equipments
We supply quality and affordable healthcare equipment to upgrade your health facility or first aid.
Some of Our Partners
What People Say About Us
Serene Health Management Company is a structured and vibrant organization with an unusual commitment to customer service and relationship. As a client we are endeared towards them by the prompt attention they give us, quality services they render and personal touch in their service delivery. We are always at home and feel relaxed when dealing with Serene because of their listening. We have no doubt whatsoever in recommending them to any organization or individual who may wish to have a relationship with them.
Adetunji Richard
HR Manager Spectrum Innovation Technologies Ltd Ikeja
This is to affirm that Serene Health Care Limited is our choice HMO. They have done very well, and are still doing excellently well in offering swift and effective health care to our workforce. I highly recommend them to any company, and individuals looking for Health care Insurance. Best Regards.
Oluwatosin Adedotun
Human capital manager Transerve Disc Technologies limited
My experience with serene health service has been awesome. Keep up the good job.
Victor Chigbundu
Human Capital Officer TRANSERVE GREEN
Serene Health Care remains our trusted partner in the provision of healthcare to our workforce. They are reliable and have a human heart , we have never had a reason not to receive health care and on time. They remain highly recommended, anytime, anyday.
Tomi Ayoko
HR CITISERVE
Serene Healthcare offers us timely health care They are always there for us 24/7
Daniel
SIAYO ASSOCIATES
Serene HMO is an excellent healthcare provider. They are very efficient, affordable and customer friendly. I recommend them to any organization, family or individual who needs their services now or in the future.
Dcns. Patience Okene
RCCG Peace Assembly IV
